After receiving a recommendation letter for their physician, the patient should go to the admissions unit where the digital registration of the basic information of the patient is done at this unit by the admissions caretaker.
In the next step, the patient or their relatives will be asked to consult the cash office to pay the hospitalization deposit fee for the patient and receive the payment slip.
The admission unit will receive the cash office slip from the patient or their relatives and then guides the patient regarding other steps including preparation for operation in lastcase of surgery or hospitalization in the relevant unit.
All the patients covered by the insurance companies who have signed contracts with the hospital should present a recommendation letter from their complementary insurance service in order to be eligible to use complementary insurance.
In case the patient is covered by the insurance companies which are not on contracts with the hospital, the full expense of hospitalization will be claimed from the patient at the time of releasing, and 48 hours after releasing, the patient or their relatives can consult the insurance company after collecting the required documentation and be reimbursed for their payment.